This article was published as a part of the Data Science Blogathon. What is a Chatbot? Chatbots are intelligent digital assistants which may address customer’s basic and predictable queries. They offer numerous services via chatting and perform basic customer service operations. Chatbots work 24/7 and hence they provide assistance when offices are closed on holidays. There are a variety of synonyms for chatbot, including “talkbot,” “bot,” “IM bot,” “interactive agent” or “artificial conversation entity.“ Most organizations have already started implementing […]