The rise of parallel chat in online meetings: how can we make the most of it?

Woman at a desk using a Surface laptop to make a Microsoft Teams video call with one man smiling and wearing a headset. Business Voice conference call/meeting device is in the background.

“I’ll put a link to that doc in the chat”

“Sorry, my internet is terrible, I’ll put my question in the chat”

“That GIF from Amy in the chat is hilarious”

If these phrases sound familiar to you, you’re not alone – people the world over use the chat function in Microsoft Teams and other

 

 

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