Amazon Product review Sentiment Analysis using BERT
Introduction
Natural Language processing, a sub-field of machine learning has gained immense popularity in the last 5 years in both research and industrial applications due to the advancement in the field of deep learning and improvement in the computational power of hardware systems. It is a technique for computers to understand how human languages work involving the usage of computational linguistics and the computer science domain. In recent years, NLP has found its usage in several applications related to understanding and interpreting text, audio, and video files.
Sentiment Analysis
One of the key areas where NLP has been predominantly used is Sentiment analysis. The understanding of customer behavior and needs on a company’s products and services is vital for organizations. Generally, the feedback provided by a customer on a product can be categorized into Positive, Negative, and Neutral. Interpreting customer feedback through product reviews helps companies evaluate how satisfied the customers are with their